RAILTEAM is now on tracks!

A major step forward has been achieved with the agreement in Berlin, on June 14th, between the major European railways – German, Austrian, Belgian, Dutch, Swiss and French. This alliance between the main high-speed services operating in Europe (Thalys, ICE, Eurostar, Lyria, TGV...) will offer travellers top quality service on Europe’s high-speed network. RAILTEAM is similar in concept to alliances set up by the major airlines.

Types of services which will be offered by mid-2007 include:

• Facilitating tickets, rates and platform changes at “hubs” such as Brussels, Frankfurt or Charles de Gaulle airport
• Harmonising rates, on-board services, in-station services to increase awareness of high-speed services
• Access to top notch services – waiting rooms, internet access
• Combining passenger loyalty schemes and determining passenger rights
• Combining marketing and communication activities to encourage usages of high-speed services in Europe

The alliance will be headed up by a top level committee with 4 working groups to implement plans. Guillaume Pepy, CEO of the French Railways, commenting on this new alliance said “Our ambition is to bring high-speed Europe to customers. By combining German and French services, we have a large network and top level quality service on offer. We aim to be the rail alternative for customers looking for an alternative to the airline offer.”

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